Privacy policy

This Privacy Policy describes how I Segreti del Mare ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from isegretidelmare.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected as described herein.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on the Site, update the "Last Updated" date, and take any actions required by applicable la

How We Collect and Use Your Personal Data

To provide the Services, we collect personal data from various sources, as described below. The information we collect depends on how you interact with us.

In addition to the specific uses outlined below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our terms of service, and protect our rights and those of our users

What Personal Data We Collect

The types of personal data we collect depend on how you interact with our Site. "Personal data" means information that identifies you or can be associated with you.

Data You Provide Directly

Examples include:

  • Contact details: name, address, phone number, email
  • Order information: shipping address, payment confirmation, etc.
  • Account data: username, password, security questions
  • Customer support information: any information you choose to provide

Some features require mandatory data. If you do not provide this information, you may not be able to access certain Services.

Usage Data

We automatically collect certain information about your interaction with the Site, including device type, browser, IP address, network connection, and similar data, using cookies and related technologies.

Data from Third Parties

We may receive information from service providers, such as:

  • Shopify, which powers our Site
  • Payment processors that handle your order transactions
  • Advertising partners and analytics providers (e.g., pixels, SDKs, third-party cookies)

This data is processed in accordance with this Privacy Policy.

How We Use Your Personal Data

  • To provide products and services: process orders, shipping, returns, and account communications
  • Marketing and advertising: send promotional emails and personalize offers
  • Security and fraud prevention: protect accounts and detect suspicious activity
  • Customer support and improvement: assist you and enhance our Services

Cookies

We use cookies to improve user experience and analyze performance. You can manage cookies through your browser settings.

For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies

Sharing Your Personal Data

We only share your data in the following cases:

  • With service providers (IT, payments, logistics, customer support)
  • With business or marketing partners
  • When you explicitly authorize sharing (e.g., social media, shipping services)
  • In connection with business transactions (e.g., mergers) or legal obligations
  • With affiliated entities for legitimate business purposes

We do not share sensitive information without your consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies. We encourage you to review their policies if you visit those sites.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal data from minors. If a child has provided us with personal data, please contact us to request its deletion.

Security and Data Retention

We implement appropriate security measures; however, no system is completely secure.

We retain your data only as long as necessary to provide the Services or comply with legal obligations.

Your Rights

Depending on your location, you may have rights such as:

  • Access to your personal data
  • Deletion of your data
  • Correction of inaccurate data
  • Data portability
  • Objection to sale/sharing/targeted advertising
  • Restriction or withdrawal of consent
  • Management of communication preferences
  • Right to lodge a complaint with a data protection authority

To exercise your rights, contact us using the details below. We may need to verify your identity.

International Users

We may transfer your personal data outside your country, including to third-party providers. We use standard contractual clauses or other appropriate legal mechanisms to ensure data protection.

Contact

For privacy-related questions or to exercise your rights, contact us:

📧 Email: contatti@isegretidelmare.com
📱 WhatsApp: +39 350 865 5194

Or contact us at 50 Stanley Street, Central, HK, HK For the purpose of applicable data protection laws, we are the data controller of your personal information.